Priority Express Inc. Privacy Policy

Effective Date: October 26, 2023

Priority Express Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (www.Priorityexpressinc.com) or use our services, including our SMS messaging program.  

What Personal Information is Collected?

We may collect the following types of personal information:

• Contact Information: This may include your name, phone number, email address, postal address, and other similar contact details. This information is often collected when you create an account, schedule an appointment, or request information from us.
• Usage Information: This includes information about how you use our website and services, such as the pages you visit, the links you click, and the features you use. We may collect this information through cookies, web beacons, and other tracking technologies.   
   
• Device Information: This includes information about the device you use to access our website or services, such as your device’s IP address, browser type, operating system, and mobile device identifiers.   
   
• SMS Information: If you opt-in to receive SMS messages from us, we collect your phone number and information related to your SMS communications with us, such as message delivery and read receipts.

 

How Personal Information is Used?

We may use your personal information for the following purposes:

• Providing Services: To provide and personalize our services, including order updates, delivery notifications, account-related messages, and billing  information.
• Communication: To communicate with you about your account, appointments, services, and other important information. This includes sending SMS messages if you have opted in.
• Marketing: With your consent, we may use your information to send you marketing communications about our services. SMS consent is not shared with third parties for marketing purposes.
• Improving Services: To analyze how our website and services are used and to improve their functionality and user experience.
• Legal Compliance: To comply with applicable laws and regulations.

 

Who Personal Information is Shared With?

We may share your personal information with the following categories of third parties:   

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analytics, email delivery, and SMS message delivery. We ensure that these service providers are contractually obligated to protect your information.   
   
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.   
   

 

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Priority Express, Inc. This includes SMS messages for order updates, delivery notifications, account-related messages, and billing notifications. Messaging frequency may vary. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

Your Choices

You can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in our emails. You can also opt out of receiving SMS messages by replying STOP to any message.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.   

Changes to this Privacy Policy   

We may update this Privacy Policy from time to time. We will post any changes on our website and encourage you to review it periodically.   

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Priority Express Inc
900 River Street
Windsor, Connecticut 06095
Email: [email protected]
Phone: 800-525-1223