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800 Cottage Grove Rd
Bloomfield, CT 06002
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Last updated: July 14, 2010

Priority Express, Inc. (“Priority Express, Inc.”) is committed to protecting your privacy. The purpose of this Privacy Policy is to inform you about Priority Express, Inc.‘s practices relating to the collection, use and disclosure of personal information that may be provided through access to or use of our website or shipping services and related products or that may otherwise be collected by us.
Personal Information

For the purpose of this Privacy Policy, “personal information” means (a) information about an identifiable individual, including, name, mailing address, e-mail addresses, credit card numbers and phone number; and (b) information about an identifiable business organization, including company name, mailing address, email address, and financial information, but does not include the name, title or business address or telephone number of an employee of the business organization.
Collection and Use of Personal Information

Priority Express, Inc. collects and retains information about every shipment we make so that we can better provide you with the services and information necessary to make shipping even easier and more efficient. Examples of personal information collected by Priority Express Inc. are:

  * Contact information: (i) for an individual (such as name, mailing address, e-mail address and telephone number in a non-business capacity); and (ii) for a business organization (such as company name, mailing address, email address, business phone number and financial information);
* Proof of identity (such as signature, driver’s license number and tax identification number);
* Financial and billing information (such as credit card details and credit history); and on an optional basis, demographic information (such as age, education and occupation).

Priority Express, Inc. uses personal information for the following purposes:

  * To provide timely and reliable services, including shipping, tracking packages, and communicating with you and the intended recipient of your packages about the status of a shipment.
* To provide customer support, account management and billing, verifying customer credit, customer authentication and related services;
* To develop and maintain our relationship with you and to communicate with you;
* To develop and improve our products, services and website;
* To advise you about new products and services that may be of interest to you;
* To satisfy Priority Express, Inc.‘s legitimate business interests (for example, conducting market studies and trend analysis and generating aggregate data and reports which record customer behavior as a whole); and to assist law enforcement agencies, to collect outstanding debts, to protect our business interests and the interests of our customers, and to generally meet requirements imposed by law.

Disclosure of Personal Information

Except with your consent, we will not give, sell, share, license, trade or rent your personal information to any third party not affiliated with your transaction, except as required by law or in connection with an investigation of possible illegality or misuse of Priority Express, Inc. services. Priority Express, Inc. may disclose personal information to third party vendors engaged to assist us in providing services to you or to carry out one or more of the purposes described above.
Knowledge and Consent

Priority Express, Inc. collects personal information about our customers only when our customers voluntarily provide it. When such personal information is provided to us, you are consenting to its use by Priority Express, Inc. consistent with this Privacy Policy. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent, please contact Priority Express, Inc. at 800-525-1223 or Priority Express, Inc. will inform you of the implications of withdrawing consent. We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes.
Protection of Personal Information

Priority Express, Inc. makes all commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. Access to your personal information is restricted to selected Priority Express, Inc. employees or representatives. In addition, Priority Express, Inc. employs generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect personal information against loss and unauthorized access. Priority Express, Inc. uses commercially reasonable efforts to limit access to vehicles and facilities to authorized personnel, however, Priority Express, Inc. cannot guarantee the confidentiality of information that is displayed in plain view on any shipment package or shipment label.
Retention of Personal Information

Priority Express, Inc. retains your personal information for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws.
Consent to Receive Certain E-mails

Priority Express, Inc. may, from time to time, send e-mail communications about Priority Express, Inc. products, services and special offers to customers and others with prior consent. Each e-mail we send for marketing purposes enables recipients to opt out of receiving further marketing e-mails from Priority Express, Inc. There are certain e-mails that Priority Express, Inc. may continue to send to Priority Express, Inc. customers. Priority Express, Inc. also uses e-mail to provide details about customer account(s) and operational information regarding existing products, services and systems.
Changes to Privacy Policy

Priority Express, Inc. reserves the right, in its sole discretion, to change, modify, add, or delete portions of this Privacy Policy at any time without notice; any such change, modification, addition or deletion will be effective when it is posted on this website.

You may contact Priority Express, Inc. at 800-525-1223 or to request access to or correct or update of your personal information.
Contact Us

In the event that you have any questions about Priority Express, Inc.‘s Privacy Policy or if you have reason to believe that Priority Express, Inc. may have failed to adhere to this Privacy Policy, you may contact us at:

Priority Express, Inc.
Privacy Compliance Officer
800 Cottage Grove Rd. Suite 501
Bloomfield, CT 06002

Or send an e-mail to Please note that any comments, suggestions or materials provided to Priority Express, Inc. shall be deemed to be of a non-confidential and non-proprietary nature (becoming the property of Priority Express Inc. upon Priority Express, Inc.‘s receipt of same) and Priority Express, Inc. shall be entitled to use and distribute such comments, suggestions or materials to any other parties and for any other purposes, including, but not limited to, developing and marketing products and/or services incorporating or based on any such comments, suggestions or materials.